We are seeking a dedicated and motivated individual to join our team as an English-speaking Recovery Agent in Israel. This role focuses on managing customer communications and recovering overdue payments within the financial services sector.

Key Responsibilities of the Recovery Agent

• Handle inbound and outbound communications with clients to recover overdue payments and debts.
• Implement effective strategies to reach clients and negotiate payment arrangements.
• Maintain accurate records of client interactions and payment agreements.
• Collaborate with the finance team to reconcile accounts and ensure accuracy.
• Provide excellent customer service while maintaining professionalism and compliance with industry regulations.
• Monitor payment patterns and identify potential recovery issues promptly.
• Stay up-to-date with financial regulations and company policies related to debt recovery.

Requirements for the Recovery Agent Role

• Proven experience in debt recovery, collections, or a customer service role, preferably within the financial services sector.
• Strong negotiation and communication skills with the ability to manage difficult conversations.
• Fluent in English (both written and spoken); additional language skills are a plus.
• Proactive and results-oriented with a focus on achieving recovery targets and goals.
• Ability to work independently and collaboratively in a fast-paced environment.
• Good organisational and time management skills.
• Basic understanding of financial markets and trading platforms is an advantage.

What We Offer to Our Recovery Agent

• Competitive salary with performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative and dynamic work environment.
• Comprehensive training and support to help you succeed in your role.
• A unique opportunity to grow within a leading company in the financial services industry.

Application Process for Interested Candidates

If you are ready to take on an exciting challenge and contribute to our company's success, please send your CV and a cover letter detailing your qualifications and experience. Applications will be reviewed on a rolling basis until the position is filled. Don’t miss this chance to join our vibrant team and enhance your career. Apply now!