We are seeking a dedicated and proactive individual to join our team as an English/Spanish/French Recovery Agent in Tel Aviv. This role plays a critical part in our mission to recover outstanding balances from our clients within the financial services sector, ensuring a high level of client satisfaction and financial health for our organisation.

Key Responsibilities of the English/Spanish/French Recovery Agent

• Contact clients in English, Spanish, and French to recover outstanding balances, utilising effective and professional negotiation techniques.
• Develop and maintain strong relationships with clients by delivering personalised and effective communication.
• Implement strategies to recover debts, addressing potential repayment concerns and efficiently resolving issues.
• Collaborate with the finance and customer service teams to refine recovery strategies and share insights for continuous improvement.
• Monitor recovery metrics and client feedback, identifying trends and areas for improvement.
• Stay informed about industry developments and competitors' recovery strategies to better meet targets and client expectations.
• Maintain detailed records of client interactions and recovery activities in the CRM system.

Requirements for the English/Spanish/French Recovery Agent Role

• Proven experience in debt recovery, collections, customer service, or a related field, preferably within the financial services sector.
• Excellent communication and interpersonal skills, with the ability to engage and negotiate effectively in English, Spanish, and French.
• Fluent in English, Spanish, and French (both written and spoken).
• Goal-oriented and proactive, with a strong focus on achieving recovery targets.
• Demonstrated ability to work independently and as part of a collaborative team.
• Basic understanding of financial markets and trading platforms is a plus.
• Strong organisational and time management skills.

What We Offer to Our Recovery Agents

• Competitive salary with performance-based bonuses.
• Opportunities for professional development and career advancement.
• A supportive and dynamic work environment in Tel Aviv.
• Comprehensive training and resources to help you excel in your role.
• A unique opportunity to grow within a leading company in the financial services industry.

Application Process for Interested Candidates

If you are ready to embark on an exciting journey and make a significant impact on our company's success, please send your CV and a cover letter detailing your qualifications and experience. We will review applications on a rolling basis until the position is filled. Seize this opportunity to join our energetic team and advance your career. Apply now!